You know it. We know it. Custom fees suck.
We do not cover any costs that may arise due to customs as rates may vary depending on your country. You are responsible for any additional custom import duties, VAT taxes and/or additional shipping fees incurred once the product has been shipped from our facility.
But we have some good news for you. As long as you show us a picture of your customs proof of payment/receipt on your Emposia order, for every 1usd that you spend on customs, you will receive a 0.5usd discount on your next order.
Here's an example:
Let's say Anna was charged 12usd customs on her Emposia order. She paid it, received her bookish blanket, and sent us a screenshot of the receipt. In return, she will receive a 6usd credit on her next order with us.